Exact set of features will depend on what type of equipment you use.
You can even use CLONE LINE for voicemail only, with no equipment at all.
All CLONE LINE voice plans include these great features.
CLONE LINE includes popular Calling Features, like Caller ID, Call Waiting, 3-Way Bridge (Conference), Call Return, and more.
We also include many advanced features, like Voicemail, Clone Lines, and Follow Me.
All of these Standard Features are included in every CLONE LINE Business and Residential voice plan, including our lowest cost plans.
For the ultimate feature set, add an IP PBX system.
NebulaPBX is our own cloud/hosted phone system.
You can also use many 3rd party IP PBX systems.
NebulaPBX provides the ultimate features for a Business, Office Building, or even a high end Residence.
It includes hundreds of features, and thousands of granular settings, so you can tweak the system to your exact needs.
Inbound calls can ring to a single Extension, or a Ring Group of Extensions, or an IVR Automated Attendent Menu, or even Time/Date Conditions.
You can create as many extensions and mailboxes as you need, then use IP Phones from anywhere in the world. Unify dozens, even hundreds of phones on a single PBX.
Create your own Extensions for local phones, remote phones, mobile phones, or even blind mailboxes.
There's no monthly fee for your Extensions, so add as many as you want.
Your phones can be anywhere in the world. They just need reliable internet.
All phones are "unified" on the same system, so they can easily Transfer and Intercom to each other.
You can use any of several types of phones and extensions...
This is a VERY popular and powerful feature, which lets your calls find you, without requiring callers to dial multiple numbers.
Simply enable the feature and enter your Mobile Number in the Follow Me List, and your calls will find you.
Choose from having multiple numbers all ring at once, or in sequence.
You can even change your "destination if no answer", from Voicemail (default), to someplace else, like another Extension, Menu, etc.
Create a Time Group, with any times or dates you want to use to change Call Flow.
Then Create a Time Condition, which is basically a fork in the road, sending callers to a default, or alternate, destination.
Now your callers can hear special Holiday messages, before going to your regular Menu, Ring Group, or Mailbox.
You can even create a Time Condition for Virtual (Mobile) Extensions, so calls are not delivered in the middle of the night.
This feature has endless possibilities for changing Call Flow based on Time/Date.
This is one of the most sought out features, for users who want to project a professional image, and handle calls more efficiently.
Of course, if you prefer not to have a Menu, you're free to send callers directly to a single Extension or Extension Ring Group.
Create your own menu(s) anyway you like, simple, complex, even in multiple languages.
Menus can play your custom greeting, and allow callers to choose from multiple options, or direct dial an extension.
Key presses can direct callers to any location in the system, such as another Menu, Extension, Ring Group, Time Condition, Announcement, Mailbox, etc.
Ring Groups let you create a team of extensions, such as a Sale Group, or Receptionist Group.
Queues are similar, but let callers wait for next available agent, such as a busy Appointment Queue or Support Queue.
System can inform caller of average wait time, and their position in the queue, or not.
Callers can hear welcome messages as they enter a Ring Group or Queue, such as "hold for next appointment agent".
Your agents can also hear a message as they answer a call, informing them of which Ring Group or Queue the caller was in.
Customize the wait time to fit your needs, and set destination for unanswered calls to any place you like, even a broader group of extensions, or a cell phone.
Create whatever Ring Groups and Queues you want. Change them at any time.
Our systems include over a dozen royalty free song, mostly of the smooth jazz or modern atmospheric type.
You can also upload your own MP3 music files, or connect to certain types of online music streaming channels.
Create different music categories, such as Holidays. Or set upbeat music for Sales Queues, and relaxing music for Support Queues.
Play a single song, or let the system play randomly.
Unlimited "Inside" participants. These are agents who are using an extension on your phone system.
Allow as many "Outside" participants as you have clone lines. Extra clone lines are just $2/mo each, if you need to host bigger conferences.
Create different Conference Rooms for different users or teams, such as each sales agent having their own virtual room.
Rooms are password (PIN) protected, and can be a hidden menu item, or require users to be transferred in.
Conference can have an admin, who can start, manage, and conclude the conference.
Participants can be allowed full two-way audio, or they can be muted and allowed to listen only.
With over 1 Million users, the PBX software (Asterisk/FreePBX) is constantly being improved, both by internal and outside developers.
For example, Flash Operator 2 (aka FOP2) lets you monitor extensions, mailboxes, live calls, etc, and costs just $40 to buy.
We've also seen everything from Advanced Reports, to a Hotel module that lets housekeepers dial a feature code when a room is ready.
Click the link below for adapters, phones, phone systems, and apps.
EquipmentOur experts can help you compare options.
Contact Us
