Articles

 0. Overview - How does a PBX work?

WHAT IS A PBX? PBX stands for Private Branch eXchange.  It is like having your own phone company...

 1. Login to your system

In order to login, you will need the following information, which is normally included in a...

 2. Add Extensions and Mailboxes

Note: Most IP phones work best using extension type "pjsip" rather than "chan_sip".  There are...

 3. Register and Program Phones

Once you have created 1 or more extensions in your phone system, you can register an IP phone to...

 4. Create Ring Groups and Call Queues

If you would like inbound calls to ring multiple extensions at once, or take turns ringing, or...

 5. Create System Recordings and Announcements

System Recordings are audio files that can be used in various destinations, such as Menus,...

 6. Create IVR Menus

IVR menus are one of the most powerful and popular features of modern phone systems.  They save...

 7. Enable Trunk, Inbound Route, and Outbound Route

Most of this section is already setup for you.  The following steps are regarding how to make...

 8. Backup and Download Settings

Once you reach a pretty good stopping point, you should perform a system backup.Tip: In new...