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Manually Provisioning a Grandstream HandyTone (HT) ATA
(If you prefer Auto Provisioning, let us know. We can send you a different walk through. Auto Provisioning is available for connecting an adapter directly to a CLONE LINE number. It is not available for provisioning pbx extensions. Those must be configured manually.)
GENERAL INFORMATION
The Grandstream HandyTone HT series is the latest in the HandyTone line. The HT is a reliable, inexpensive telephone adapter which works with CLONE LINE service when connected to your broadband internet router.
Configuring the HT
These instructions are based on HandyTone HT series; if you are running a different model or software version some menus and settings may be different.
These instructions are also based on using the HandyTone in its factory default configuration, which obtains a dynamic IP address automatically from your router using DHCP. For information on configuring your HandyTone with a Static IP Address, please refer to the HandyTone user´s manual.
Each step is important in assuring that your device works properly.
We recommend that you read each step through in its entirety before performing the action indicated in the step.
Step 1
Connect your HandyTone to your router with the supplied Ethernet network cable.
Now connect your phone to the HandyTone. Plugging the cable into the correct FXS Port (Line 1 or Line 2) that you configure.
Finally plug the supplied power cable into the HandyTone.
Step 2
Wait 60 seconds after plugging your HT in.
Pick up the phone connected to the HT and dial the * key on your phone 3 times.
Please have a pen and paper ready. You will hear a message - "Enter a menu option", then enter 0 2 on your phone. You will now hear a message giving you the IP address of your HT such as - "192.168.001.010" Write this number down.
Open a web browser on your computer such as Chrome or Firefox and enter the IP address you heard in step 4 as the address (I.E. where you would normally enter www.voisip.com).
Please note: Some browsers will require you to remove leading zero's ( 0 's ) in the IP address. For example if you heard "192.168.001.010" you should change this to "192.168.1.10".
The Interface has a timeout so please make changes quickly or save/update your settings every couple of minutes.
Step 3
You should now see a login page.
Enter the password for the HT in the password field. The default administrator password for the HT is "admin" (without quotes). You can also try [blank], or 123, or 1234.
After entering the password you should see a setup page.
Step 4
Click on FXS PORT1 and configure your settings accordingly (as shown below):
Please use the same server in the Failover SIP Server as your Primary SIP Server or leave the Failover SIP Server field Blank.
Using two different servers can cause "registration bouncing" on the HT, which may cause calls to fail.
Please use the following settings to configure your voiSip account:
Configuration Page Settings:
Primary SIP Server: (Enter a voiSip server address, or your pbx server address)
Failover SIP Server: (Please leave this Blank)
Outbound Proxy: (Enter a voiSip server address, or your pbx server address)
NAT Traversal (STUN): No, but send keep-alive
SIP User ID: (Enter your voiSip number, or pbx extension)
Authenticate ID: (Enter your voiSip number, or pbx extension)
Authenticate Password: ****** (Enter the voiSip SIP password, or extension secret)
DNS Mode: SRV
SIP Registration: Yes
Unregister On Reboot: Yes
Outgoing Call Without Registration: Yes
Register Expiration: 3 minutes (or 180 seconds)
Allow Incoming SIP Messages from SIP Proxy Only: Yes
Preferred DTMF method: In-audio, RFC2833
Enable Call Features: No
Dial Plan: {[x*]+}
Preferred Vocoder: PCMU
Step 5
Once you have configured the settings above, click the Update button and then the Reboot button to save the configurations.
Your HT will power cycle after you click the reboot button. Please wait at least 30 seconds for the unit to finish power cycling. If you see that the Phone 1 LED (or phone 2 LED, depending on which FXS port you've configured our service for) is a solid green color, then your unit is configured and ready to make calls.
Step 6
That's it! You can now make a phone call.
Optional Settings:
To Prevent Direct IP calls to your device and only allow calls from our service please enable the following 2 options in your FXS Port Configuration Page.
Check SIP User ID for incoming INVITE - Default is No. Check the incoming SIP User ID in Request URI. If they don’t match, the call will be rejected. If this option is enabled, the device will not be able to make direct IP calls. So change this to Yes.
Allow Incoming SIP Messages from SIP Proxy Only - Default is No. Check the incoming SIP messages. If they don’t come from the SIP proxy, they will be rejected. If this option is enabled, the device will not be able to make direct IP calls. So change this to Yes.
Auto Provisioning
Some newer models of the HT series have Auto Provisioning enabled by default, and will delete the changes you make in setting up the device to use our service.
Please go to your Graphical user interface and go to 'Advanced Settings' tab and look for "Firmware Upgrade and Provisioning" and disable it.
