voiSip Information

Section 1: Basic Information about voiSip

voiSip is a high performance, digital (VoIP) telephone service for business and residential use.

voiSip requires high speed internet, such as Cable, Fiber or DSL (available separately from your local provider).

What makes voiSip different?

voiSip has several distinct differences from other VoIP and Telco providers...

  • Taxes Included - voiSip prices include ALL federal taxes, fees and 911 service. No so called "recovery fees" or other surprises on your bill.
  • Clone Lines - One phone number can be "cloned" to multiple lines.  Clone Lines are like "rollover lines", but all with the same phone number. All voiSip business and residential plans come with at least 2 Clone Lines. voiSip can clone up to 96 lines on a single number.
  • Unlimited Locations - Register and use a single phone number on multiple phones or devices. You can even use a single number at multiple locations, such as a branch office or vacation home.
  • Unlimited Extensions - voiSip service plans include 1 number, multiple clone lines, and unlimited extensions (up to the limits of your phone equipment). No more "per extension" billing. So you are free to put additional phones or extensions anywhere you like... even in remote locations, like a remote office or telecommuter.
  • Own Your Equipment - voiSip lets you purchase and use any telephony equipment you like. You can change your equipment, or upgrade, at any time. Try a video phone!

Can I keep my phone number?

Yes. In most cases, you can "port" your home or business number to voiSip. Just check the "transfer my number" box during signup, and we'll send instructions.

Can I use my existing phones or phone system?

Yes. voiSip sells a 2 line analog voip adapter on our website that lets you use standard 1 or 2 line phones.  You can also purchase a 4 or 8 line adapter from 3rd party sources like Amazon.

However, you may find that upgrading to a new, digital phone or phone system provides many advantages, and lets you experience the full range of voiSip features and clarity.

What kind of VoIP phones or devices can I use?

The voiSip (SIP) protocol is supported by hundreds of 3rd party VoIP devices... adapters, phones, video phones, software, PBX systems, and more.

So whether you are looking for home or business phone service, voiSip is the way to go!

What are the system requirements for using voiSip?

voiSip digital phone service requires high speed internet service such as Cable, DSL or Fiber, available from your local provider. Each "live" conversation uses about 100kbps (0.1mbps) of upload AND download bandwidth. We do not recommend using voiSip over satellite or mobile broadband internet such as 3G or 4G networks.

end of faq

Section 2: Features

FREE Special Features

Enjoy ALL of the following features with ANY voiSip voice plan!

Advanced Voicemail

voiSip's Advance Voicemail System gives you the flexibility you need to record and retrieve messages several ways.

  • Dial 1-2-3 from your phone and follow the prompts to check voicemail.  Choose option 5 to record your greetings.
  • Dial your number from a remote phone, press 0 during the greeting, then enter your access code when prompted.
  • Voicemail Audio Attachments can be forwarded to your email inbox using "My Features" control panel.
  • Voicemail TXT alerts can also be sent to your cellular phone using "My Features" control panel.
  • View and listen to voicemail from any computer's web browser using the "My Features" control panel.
  • NOTE: If you have a phone or phone system with built-in voicemail, you can still use voiSip Advanced Voicemail for Failover in case of power or internet outages.

    Clone Lines

    Clone Lines allow you to make multiple simultaneous calls with a single phone number, and a single voiSip plan.  

    All voiSip phone service plans come with at least 2 Clone Lines (total), and can be upgraded as high as 96 Clone Lines.

    Branch Lines

    Branch Lines utilize Clone Line technology, but take it a step further by allowing Clone Lines at multiple locations.  

    For example, you can have your voiSip phone number for your primary home, and your vacation home(s).

    In a business environment, your office number can also ring at a branch office, home office, etc.

    Your number can even be configured to use iPhone and Android soft phone apps.

    Find Me / Follow Me (Simultaneous Ring)

    Find Me / Follow Me (aka Simultaneous Ring) rings another number, such as your cell phone, at the same time as your primary number.

    Now you can give out 1 number, so family, friends and clients don't have to dial around trying to locate you. And you can answer calls on your main phone or cell phone, whichever is more convenient.

    The voiSip LynxVox PBX has an advanced version of Find Me / Follow Me that allows you to configure multiple numbers and extensions to ring.  These can be local extensions, remote extensions, or even outside numbers such as cell phones and land lines.

    SendFax

    Send fax documents from the "My Features" control panel, using any web browser, anywhere in the world.

    SendFax is a free feature, included with voiSip calling plans.

    eFax (available for an additional fee) provides a dedicated fax number for incoming faxes.

    eFax received faxes on our servers, converts the fax to a .PDF document, and delivers it to your email inbox.

    Note: voiSip does not recommend or support using a voiSip line with a traditional, analog fax machine. 

    Selective Call Routing

    Call Routing allows you to route specific callers directly to an outside line, to voicemail, to a busy signal, or even to a "number disconnected" message.  

    So you can send VIP calls to your cell phone, and lose that annoying stalker.

    Call Failover

    In the event of a power or internet outage in your office, voiSip will automatically forward calls to your voicemail, or to an outside line such as a cell phone or backup land line.

    Online Call History

    Online Call History provides detailed Caller ID information, plus Time, Date, and Duration, for every call made to or from your voiSip number.

    Nationwide Calling Area

    All calls in the US and Canada are considered "local" calls, up to your voiSip plan limits.

    Call next door, or across the country.

    Unlimited SIP to SIP Calling

    voiSip supports Unlimited SIP to SIP calling.  SIP addresses look and operate much like an email address.  Calls between SIP addresses never touch the old Public Switched Telephone Network (PSTN), and are not metered. 

    Note: SIP Calling is made easier by using Call Routing in "My Features" control panel, or soft phone software capable of SIP Address Dialing.

    Unlimited voiSip to voiSip Calling

    voiSip supports Unlimited voiSip to voiSip calling. 

    Calls between voiSip numbers use SIP to SIP Calling just by dialing the 10 digit number.  So there is no need to dial the entire SIP Address.  

    As a result, calls between voiSip numbers never touch the old Public Switched Telephone Network (PSTN), and are not metered. 

    Note: Requires that call is dialed directly to a voiSip Number, not routed, forwarded or otherwise handled by an outside PSTN network.

    Unlimited Video Calling

    Finally, video calling that doesn't require outrageously expensive equipment and service.  Utilize FREE Soft Phone software (Webcam required) to make video calls to other voiSip customers, or even customers on compatible services.  Or try one of the new desktop video phones that makes regular voice calls as well as video calls.

    Advanced "My Features" Control Panel 

    Take control of your voiSip line. Access your Call History, Forwarding, Failover, Telemarketer Blocking, SendFAX, 911 Address and more... right from the voiSip website.

    End of FAQ

    FREE Standard Features

    (Specific feature details may vary slightly, depending on which equipment option you choose.)

    Caller ID

    Incoming caller identification and number information will be passed to display on your phone equipment.

    Note: Requires compatible phones or equipment, please refer to your equipment documentation.

    Call Waiting w/ ID

    If a 2nd call comes in while you are in a 1st call, press the FLASH key on your phone to "switch over" between callers.

    Incoming caller identification and number information will be passed to display on your phone equipment.

    Note: Requires compatible phones or equipment, please refer to your equipment documentation.

    Three Way Calling

    While in a call, press FLASH to place call on hold and receive a new dial tone.

    Dial out to establish the additional call, then press FLASH to combine all callers into a three way conversation.

    Call Forwarding

    Use Star Codes or logon to the "My Features" control panel to forward calls to another number.

    Call Blocking

    Use Star Codes or logon to the "My Features" control panel to block calls, or route them to Busy Signal or "Line Disconnected".

    Call Routing

    Use Star Codes or logon to the "My Features" control panel to setup calls routes based on Caller ID info.

    Route calls to another number, voicemail, busy signal or "Line Disconnected" message.

    Do Not Disturb

    Use Star Codes or logon to the "My Features" control panel to toggle Do Not Disturb mode.

    Speed Dialing

    Logon to the "My Features" control panel to preset speed dial numbers, accessible from any standard phone.

    Distinctive Ring

    Virtual Local Number and Toll Free Numbers can have a different ring tone.

    Note: Requires phones that support the distinctive ring feature.

    911 Emergency Service

    Dial 911 for Emergency Operator.

    Note: You MUST setup your default e911 Address in the "My Features" control panel.  If you need help verifying or modifying this address, don't hesitate to contact voiSip Support.

    711 Deaf and Blind Relay Service

    Dial 711 to use the Deaf and Blind Relay Service.

    Note: This service is provided by a 3rd party, not affiliated with voiSip.

    411 Directory Information Service

    Dial 411 to use 411 Directory Assistance.

    Note: This feature is provided by a 3rd party information service.

    7, 10, 11 Digit Dialing

    Dial 7, 10 or 11 digits to place your call.

    When calling other numbers within your area code, you may dial 7 digits, even if the numbers used to be long distance.

    When calling numbers in different area codes, you can dial 10 or 11 digits... the 1 is optional.

    end of faq

    FREE Star * Code Feature Dialing

    *20 - Call Forwarding (Include destination number, ex. *205551112222)

    *21 - Disable Call Forwarding

    *22 - Do Not Disturb, Send to Busy

    *23 - Do Not Disturb, Send to Voicemail

    *24 - Disable Do Not Disturb

    *25 - Set Failover Number (Include destination number, ex. *205551112222)

    *26 - Set Failover to Voicemail

    *27 - Blacklist Last Caller

    *30 - Block Outbound Caller ID (All Calls)

    *31 - Unblock Outbound Caller ID (All Calls)

    *67 - Block Outbound Caller ID (One Call)

    *68 - Unblock Outbound Caller ID (One Call)

    *69 - Call Return

    NOTE: Some star code features may be preempted by your phone equipment, which may have star codes of its own.

    end of faq

    Section 3: Equipment Options

    Learn more about our equipment options below.

    FREE Soft Phone Software

    softphoneFREE Soft Phone software for your PC, Mac or Smartphone (iPhone/Android).

    Works with a Headset, Webcam, or built-in Microphone & Speakers.

    We recommend USB headsets by Jabra, Logitech, Microsoft, Plantronics and Sennheiser.

    Soft Phones can also be used as extensions with a voiSip Digital Phone System.

    Soft Phone: FREE

    voiSip Phone Adapters

    a voiSip analogvoiSip Analog VoIP Adapter lets you use plain old Telephones, Wall Jacks or Phone Systems.

    Choose our 1 or 2 line adapter.  4 and 8 line adapters also available by special order.

    1 Line Adapter: $29.99
    2 Line Adapter: $39.99

    voiSip Cordless Phones

    C610A-bundle-transvoiSip Cordless VoIP Phones work great with voiSip Residential or Business service.

    The Base Station (Antenna) has voiSip technology built right in.  So you get the highest Digital Call Quality, with no separate adapter required.  

    We offer 2, 3 and 4 Line models by Siemans (Germany), Panasonic (Japan) and Yealink (China).

    2 Line Cordless Starter Kit (VoIP Base w/ 1 Handset): $89.99
    2 Line Expansion Handset (6 Handsets Max per Base): $49.99

    3 Line Cordless Starter Kit (VoIP Base w/ 1 Handset): $159.99
    3 Line Expansion Handset (6 Handsets Max per Base: $79.99

    4 Line Cordless Starter Kit (VoIP Base w/ 1 Handset):$179.99
    4 Line Expansion Handset (5 Handsets Max per Base): $79.99

    voiSip Digital Phone Systems

    2000 Series IP PBX Combo transvoiSip Digital Phone System is an absolute game changer in the VoIP industry.  

    Our 3000 Series System is a 5" x 5" x 3" box that is virtually silent and uses about 15 watts.

    The system starts at under $500, supports up to 32 simultaneous calls, unlimited extensions, and includes dozens of amazing features (see brochure). Extensions can be voiSip Desk Phones, voiSip Cordless Phones, voiSip Adapters, 3rd Party VoIP Phones, Cellular Phones, and even FREE Soft Phones for your PC, Mac or Smartphone.

    voiSip 3000 Series Brochure     Adobe Acrobat Reader required for viewing... click HERE to download.

    HERE for pricing and ordering.

    3rd Party Software Phone Systems

    3CX Software PBX for Windows  

    Get FREE PBX software for Windows.  (Free version supports up to 4 simultaneous calls.)  

    Advanced versions (with support for more lines) are available for purchase directly from voiSip.

    3CX Website     3CX Software Pricing

    Asterisk Software PBX for Linux or VMWare

    voiSip works great with Asterisk, Elastix, PiaF, SwitchVox, etc.  

    We can provide SIP Trunk settings to get you connected right away.

    Run your own server, or go with a pre-configured voiSip Digital Phone System (see above).

    3rd Party Equipment

    3rdpartydevices 150x150Use a variety of VoIP Adapters, Phones, Systems and Software from brands like 3CX, Aastra, Cisco, Counterpath, Digium, Gigaset, Panasonic, Polycom, Talkswitch, Yealink and more.  

    Asterisk and FreePBX based phone systems also work great with voiSip service.

    Just look for compability with the voiSip (SIP) protocol.

    If you wish to use an adapter from your previous VoIP service, be sure the device is "unlocked".  Otherwise, it cannot be reprogrammed for voiSip.

    Below is a list with links to just a few voiSip compatible, 3rd party device and software websites.

    To verify compatibility, please Contact Us.

    end of faq

    Section 4: Compare voiSip vs competition

    voiSip versus local telco, cable, and other VoIP services.

      voiSip Telco Cable Jack Uma Uma+ Von Hosted
    Federal Taxes & Recovery Fees $0 $$$ $$$ $ $$ $$ $$$ $$$
    Transfer Your Number IN $0 ? ? $20+10/yr $40 $40 ? ?
    Transfer Your Number OUT $0 ? ?  $30 ? ? ? ?
    911 Service greencheck greencheck greencheck greencheck greencheck greencheck greencheck greencheck
    No PC Required greencheck greencheck greencheck ? greencheck greencheck greencheck greencheck
    BRANCH LINES (1 Number, Multiple Locations) greencheck              
    CLONE LINES (1 Number, Multiple Lines) greencheck              
    Instantly Upgradeable, up to 96 Lines greencheck              
    Find Me / Follow Me (Simultaneous Ring) greencheck         greencheck greencheck   
    FREE Web-based SendFAX greencheck              
    FREE PC & Mobile Soft Phone  greencheck     greencheck        
    Use Standard Phones greencheck greencheck greencheck greencheck greencheck greencheck greencheck  
    Use Home Wall Jacks greencheck greencheck ? ? ? ? ?  
    Use Digital IP Phones greencheck             greencheck
    Use IP PBX Phone Systems greencheck              
    Use Asterisk, FreePBX, Elastix, Trixbox  greencheck              
    Use IP Video Phones greencheck              
    Use 3rd Party VoIP Equipment greencheck              
    Voicemail greencheck     greencheck greencheck greencheck greencheck greencheck
    Voicemail to Email Audio Attachments greencheck     greencheck   greencheck greencheck greencheck
    Voicemail TXT Notifications greencheck         greencheck greencheck  
    Detailed Online Call History greencheck     greencheck     greencheck greencheck
    HD Wideband Audio greencheck              
    Three Way Calling greencheck         greencheck greencheck greencheck
    Nationwide Local Calling Area greencheck     X (link) greencheck greencheck greencheck greencheck
    Unlimited Customer to Customer Calls greencheck     greencheck greencheck greencheck greencheck greencheck
    Unlimited SIP to SIP Calls (even 3rd party) greencheck              
    FREE International Calling (Limited) greencheck           ?  
    Failover to Voicemail or Cellular greencheck           greencheck  
    $4.99/mo Toll Free Numbers greencheck              
    $4.99/mo eFax Numbers greencheck              
    $99/yr Web Sites greencheck              

    Section 5: voiSip Possibilities Diagram...

    voiSip Diagram

    end of faq